Data breaches don’t have to grind your business to a halt. Our powerful breach response solutions can help you react quickly and effectively to protect those affected.

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ID Theft Protection Products

  • Identity monitoring
  • Fraud resolution


Notification Services

  • Mailhouse
  • Call Center
  • Website Services

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LifeLock is the #1 most recognized brand in identity theft protection.***

Let People Know You Have Their Back

The more people shop, play, share, and live online, the more vulnerable their information is to cybercrime. Having an organized, prepared response in the event of a data breach can help mitigate the impact of actual ID theft and protect your company’s reputation. With NortonLifeLock’s powerful Identity Theft Protection and Data Breach Notifications, you can deliver the Breach Response solutions that people deserve.

Norton Cyber Risk Solutions

Powerful Breach Response Solutions from a leader in identity theft protection and consumer cybersecurity.***

Mitigate Exposure in the Event of a Breach

Mitigate Exposure in the Event of a Breach

Help mitigate exposure to actual fraud as well as economic and noneconomic losses by having a breach response product in place.

Customizable Cyber Safety Solutions

Customizable Cyber Safety Solutions

Get the solutions your business needs to effectuate a comprehensive breach response plan.

Quick and Effective Response

Quick and Effective Response

NortonLifeLock helps you provide ID Theft Protection to affected individuals, working quickly to help protect them as soon as possible after a breach.

Dedicated Support from our Team

Dedicated Support from our Team

Reach our Breach Response sales team anytime at (844) 698-8647 to get help planning each aspect of a response for a future or active breach.

 

If someone was notified of a data breach, they're twice as likely to be a victim of identity theft.*

 

Nearly 4.4 billion hours were spent by cybercrime victims trying to resolve their issues across 10 countries in 2021.**

 

NortonLifeLock technology blocks more than 9 million cyberthreats on average every day.

NortonLifeLock has over 25 years’ experience in Identity Theft Protection services and is trusted by millions of customers to help protect their identities. Give your business the NortonLifeLock advantage and be ready to respond to a data breach.

LifeLock Identity Theft Protection

  • Primary Identity Alert System: proprietary technology monitors for fraudulent use of Social Security Numbers, names, addresses, and date of birth in applications for credit and services as well as activities related to crimes, housing, investments and retirement funds, healthcare benefits, and even changes to utilities bills, and more. The patented system sends alerts by text, phone‡‡, email or mobile app when a potential threat is detected.
  • Three-Bureau Credit Monitoring: includes monitoring changes to member credit files and alerts from up to all three leading credit bureaus.2
  • Antivirus and VPN Device Security: includes 90 Days Free of Norton™ Security Deluxe, our top-line device security (antivirus) product with VPN, for additional protection immediately following the breach event.

Services and Support

  • Call Center: our team of U.S.-based Member Service & Support agents are available 24/7. The team includes 60 U.S.-based Identity Restoration Specialists dedicated to resolving our members’ cases.
  • Fraud Resolution: if a member’s identity is compromised, a dedicated U.S.-based Identity Restoration Specialist will be assigned to personally handle the case until the case is resolved.
  • Credit Bank and Utility Account Freezes: provides easy instructions and quick access to members on how to freeze credit, bank, and utility files with each agency.

Notifications and Reporting

  • Mailhouse Services: provides USPS address verification services to confirm the current address(es) of your affected population prior to mailing and will ship as directed. Also included are returned mail metrics.
  • Website Services: turnkey and customizable websites are available as an additional notification channel for your affected population.
  • Alert Trends & Utilization Reports: provides transparent insight to our communications with your affected population and how our services are working to help protect them. These reports detail your population’s enrollment rate as well as the types of identity alerts they receive.

Take a closer look at how to protect your customers’ data against online threats.

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Cyber Safety

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2021 Norton Cyber Safety Insights Report

View deep data and expert insights on Cyber Safety trends to watch for.

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No one can prevent all cybercrime or identity theft.

† We do not monitor all transactions at all businesses.

1 The credit score provided is a VantageScore 3.0 credit score based on Equifax data. Third parties use many different types of credit scores and are likely to use a different type of credit score to assess your creditworthiness.

2 If your plan includes credit reports, scores, and/or credit monitoring features (“Credit Features”), two requirements must be met to receive said features: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file and it must contain sufficient credit history information. IF EITHER OF THE FOREGOING REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM ANY BUREAU. If your plan also includes Credit Features from Experian and/or TransUnion, the above verification process must also be successfully completed with Experian and/or TransUnion, as applicable. If verification is successfully completed with Equifax, but not with Experian and/or TransUnion, as applicable, you will not receive Credit Features from such bureau(s) until the verification process is successfully completed and until then you will only receive Credit Features from Equifax. Any credit monitoring from Experian and TransUnion will take several days to begin after your successful plan enrollment.

* Based on an online survey of 5,008 U.S. adults conducted by The Harris Poll on behalf of Norton LifeLock, January 2022.

** Global data based on an online survey of 10,003 adults in 10 countries conducted by The Harris Poll on behalf of NortonLifeLock, November - December 2021.

*** Based on an annual online consumer survey of 1,205 adults in the United States conducted for NortonLifeLock by MSI International, October 2021.

Norton has one of the best reputations globally in Cyber Safety. Let us help customize a Breach Response plan for your business.