The enrollment, billing, and support privacy statement provides our customers with a detailed look at how personal data is collected and processed when enrolling for a NortonLifeLock service or accessing support. For more information about our data processing practices and any rights you may have, please see our Global Privacy Statement.
Enrollment and Support
The enrollment process applies to all customers who are purchasing their Norton and LifeLock products and standalone features through the Norton eStore or by calling into a NortonLifeLock contact center. This information is only collected once and is used to set up your account. Additional information may be collected at the discretion of the customer to maintain the account during the subscription to the product.
Support related information is only collected if you contact us for assistance through support channels such as online chat, email, phone, text, and online forms. Additional information may be collected at the discretion of the individual contacting support to help assist in the support process.