Commuter Spending Accounts

A Commuter Spending Account (CSA) is an employee benefit program that allows you to set aside money on a pre-tax basis to pay for certain expenses you incur traveling to and from work. With a CSA, you save on taxes while you pay for eligible expenses.

Eligibility

U.S. employees who work at least 20 hours per week are eligible to participate.

CSA Benefits

Depending on your commuting preferences, one or both of the following CSAs may appeal to you:

CSA Type	Benefit Description	Monthly Max	Claim Your Benefit	Roll-over
Transportation Spending Account	Mass transit expenses to and from work: -Bus, train, and subway	$280	Transit pass/ticket will be mailed to you in accordance with your election or you may use a MyChoice Accounts Commuter Card	No
Parking Spending Account	Parking expenses for your commute: -Near office location -Intermediate mass transit location	$280*	MyChoice Accounts will pay on your behalf via a Commuter Card, or submit a claim for reimbursement	Yes

*Only parking expenses incurred while you are a NortonLifeLock employee will be eligible for reimbursement.

Enrollment/Place an Order

There is no set enrollment period for the commuter savings account. However, you must place your transit/parking order by the 10th of the month to receive it for the following month. Example: to enroll for June you must complete your order by May 10.

To enroll in a Commuter Spending Account:

To enroll in a Commuter Spending Account or to make changes, log in to benefitsolver.com (or through Benefitsolver on MyApps), select the Change My Benefits icon, and then select Update Parking/Transit Election.

Please Note: don’t forget to enter your email address to receive confirmations electronically.

Transportation Spending Account

If you ride public transportation to work, HealthEquity|WageWorks has several convenient options for you to receive your passes, tickets, smart cards, or other fare media.

Home Delivery

When you order your monthly passes or tickets for public transportation through MyChoice Accounts, you can enjoy the convenience of automatic home delivery every month.

MyChoice Accounts will mail your pass in a plain business envelope, so be careful not to mistake it for junk mail. The exact date of delivery may vary depending on your transit agency and the U.S. Mail. If it still hasn’t come by the first business day of the benefit month, call MyChoice Accounts as soon as possible (no later than the third business day of the month) at 1-888-907-1335.

If you order a smart card, MyChoice Accounts will reload your account in the amount of your order before the start of each commute month.

MyChoice Accounts Commuter Card

If you ordered a MyChoice Accounts Commuter Card, use it to pay for your eligible commuting expenses.

Funds from each month’s order will become available through your card on the 20th of the month before the benefit month (e.g. June 20th for July benefit month). You can check your balance anytime by logging into your account.

All other program related eligibility rules apply, as well as some card-specific requirements. See the information that came with your MyChoice Accounts Commuter Card for more information, or check mychoiceaccounts.

If you do not set up a recurring order, you will need to access the website prior to the 10th of each month to order the transit pass for the following month. Note that the Long Island Rail Road in New York and Metro North in New York both require sign up by the 4th of the month to participate for the following month.

Parking Reimbursements

If you park near where you work, or near where you board public transit you take to work, you have several ways to pay for your parking through MyChoice Accounts. Review the MyChoice Accounts User Guide (pdf).

Pay My Parking

This is the standard monthly option. MyChoice Accounts will pay your parking provider on your behalf in time for the start of each order month. This works well if you pay for a monthly parking space or permit.

MyChoice Accounts Commuter Card

If you pay for your parking with a debit or credit card, consider using the Commuter Card instead. This is a stored value card that works like a credit card at parking operators that accept them.

Request Reimbursement

If you don't pay on a monthly basis, or your parking garage doesn't accept cards, select this option. Park, pay, and then request reimbursement.

Here’s how to request reimbursement use Pay Me Back:

Log in to com (or through Benefitsolver on MyApps)
Select your name in the right-hand corner and choose Consumer Accounts from the drop-down menu.
From the Account Summary page, you can Request Reimbursement.
Follow the instructions on the screen and fill in all required fields.

Please Note: To request reimbursement, you must have an active Parking election for the month in which the expense was incurred.