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Open Enrollment is November 3–17, 2021. You must enroll in your benefits through Benefitsolver to have the coverage you want in 2022. Your current benefit elections will not transfer automatically to Benefitsolver, except for life insurance and AD&D insurance.

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View the 2022 Benefit Plans Comparison Chart for more details on all the plans.

In-Network Providers

Some providers in the Anthem network are not in the Cigna network. Check to see if your doctor is in the Cigna network, or find a new doctor at hcpdirectory.cigna.com using “Open Access Plus, OA Plus, Choice Fund OA Plus” as the network. Utah employees: Use “PPO, Choice Fund PPO” as the network.

Once you’re enrolled in a Cigna plan, you can register your account through mycigna.com (available January 1, 2022).

Transition of Care

For specific medical and behavioral conditions, you may be able to continue to receive services at in-network coverage levels through health care providers who aren’t in the Cigna network. This care is for a defined period of time until the safe transfer of care to an in-network provider or facility can be arranged. You must apply for Transition of Care at enrollment or when there is a change in your medical plan, and no later than 30 days after the effective date of your coverage (i.e., by January 31, 2022 for coverage starting January 1, 2022). Use this Transition of Care request form.

Get Help With Cigna One Guide

Cigna One Guide provides the resources you need to choose your benefits with confidence. Your personal guide can help you:

  • Understand the basics of medical coverage
  • Learn about the types of medical plans available to you
  • Check if your doctors are in-network to help you avoid unnecessary costs
  • Get answers to other questions you have about the plans or provider networks available to you

The support continues after Open Enrollment to guide you through the complexities of the health care system and help you:

  • Resolve health care issues
  • Find in-network hospitals and providers
  • Estimate the cost for services and avoid surprise expenses
  • Understand your medical bills

Talk to a Cigna One Guide representative at 1-888-806-5042.

Pharmacy

Your pharmacy benefit is moving to Cigna powered by Express Scripts. Many of the programs and services enabled with Express Scripts will be transitioning to our new Cigna pharmacy benefit, including prior authorizations, open refills, and mail order prescriptions currently in place. Your prescription information will be available on mycigna.com on January 1, 2022. This will be your one-stop site for all medical and pharmacy information.

Learn how prescriptions are covered in Cigna plans:

Turn to Cigna for Mental Well-Being Support

Beginning January 1, 2022, Cigna is our partner for the Employee Assistance Program (EAP). The EAP offers confidential and professional counseling services to all employees who work at least 20 hours per week and to your family members, at no additional cost. The EAP also offers personal and work-life support services and resources that can be easily accessed online or over the phone—including legal, tax, and financial consultations.

Cigna also provides virtual support through programs like Talkspace and Ginger, effective January 1, 2022.

With Talkspace, you can connect with a licensed therapist anytime via your laptop, tablet, or smartphone to discuss common mental health issues, including anxiety, depression, substance abuse, and more.

When you download the Ginger app, you’ll get immediate access to behavioral health coaches who can provide 24/7 text support for life’s challenges.

Cigna medical plan members will have seamless access to a full range of services to support mental well-being and behavioral health. You’ll be able to transition smoothly between EAP counseling and other inpatient or outpatient care under your medical plan, as needed.

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